Session 103 | Plenary Address

How COVID Exposed the Cracks in the Delivery of Home and Community-Based Services, and What’s Next?

Hosted By: Nicole Jorwic, Senior Policy Director at the ARC

The COVID pandemic punctuated decades old problems in the primary service system that supports people with disabilities and aging adults, Medicaid. The spotlight brought on by tragedy puts us in a unique moment to modernize and change the long-term services and supports system, support the workforce, and use technology more efficiently. Come and hear what is coming in Washington DC to address the needed changes in service delivery.

Learning Objectives:

  1. Learn about the Medicaid system and why it needs updates.
  2. Learn how you can get more involved to work toward the necessary changes.
  3. Better understanding of the changes ahead in service delivery.